How to Cancel a Test
1. Click the 'My History' tab at the top of this page.
2. Enter the email address you used to initially schedule your exam.
3. Click the 'Continue' button underneath the email field.
4. In a few minutes, you will receive an email link which is valid for 90 minutes.
5. Click the link from the email received.
6. A new browser window will open with your registration history.
7. Click the 'Cancel' link. Keep in mind that you can only cancel future registrations.
NOTE: If you missed an appointment in the past, contact technical support.
8. Click 'Yes, cancel my registration' to confirm your intention of removing your appointment. If you change your mind, click 'Keep my registration'.
9. Once you click 'Yes, cancel my registration', your registration is immediately removed from the system.
For online registration technical support, click here.